Imaginara's Privacy Policy

Imaginara is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users of our services. This policy is in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Data Protection Act 2018 (UK).

Information Collection

We collect personal information that you voluntarily provide to us, such as your name, email address, payment information, and any specifications related to the personalized books you order.

Use of Information

The collected information is utilized to:

• Create personalized books
• Process payments
• Improve our services and user experience
• Respond to customer service requests and support needs more efficiently.

Third-Party Services and Analytics

We partner with third-party service providers for analytics, payment processing, and other essential services. All our third-party partners comply with relevant data protection laws.

• Google Analytics: Used for understanding user interaction with our website, tracking page views, source of traffic, and time spent on the site. Google's Privacy Policy
• Microsoft Clarity: Provides insights into user behavior, aiding performance and user engagement improvements. Microsoft's Privacy Policy
• Stripe: Handles payment processing securely. Stripe's Privacy Policy
• Meta Pixel: Utilized for advertising and measuring the effectiveness of ads. Meta's Privacy Policy

External Services

• Cloudflare: Our website is serviced by Cloudflare, which collects vital usage analytics but no personally identifiable information.
• Adobe TypeKit: We use Adobe TypeKit for fonts, which sends a request to Adobe but does not collect personally identifiable information.

Cookies

We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies, unless you choose to decline. EU citizens have the right to decline consent.

Data Protection

We employ measures such as SSL encryption and at-rest encryption to protect your information. In case of a data breach, affected users will be notified within 72 hours.

User Rights

You have the right to access, modify, or delete your personal information at any time. Contact us at [email protected] for requests or inquiries.

Changes to This Policy

We reserve the right to update our Privacy Policy periodically. We will inform you of any changes by posting the revised policy on this page, stating the date of the last update.

California Consumer Privacy Act (CCPA) Note

California residents have additional rights under the CCPA, including the right to request information about data collection and the right to opt out of the sale of personal information.

Data Protection Act 2018 (UK) Note

Individuals within the United Kingdom have rights under the Data Protection Act 2018. These rights allow individuals to have control over their personal data, including the right to access and the right to rectification.

Contact Us

For any queries regarding this Privacy Policy, please contact us at [email protected].

Date of Last Update: October 1, 2023